Terms and Conditions

TERMS & CONDITIONS

Last Updated: June 2026

Welcome to Novelle. By accessing our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our website.

Agreement to Terms

By visiting, browsing, or purchasing from Novelle, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, Returns & Refunds Policy, and any other policies posted on our website.

If you do not agree with these terms, please discontinue use of our website.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.

You may not:

  • Use the website for fraudulent activities

  • Attempt to gain unauthorized access to website systems

  • Distribute harmful software or malicious code

  • Interfere with the website's functionality

Product Information

We strive to ensure all product descriptions, pricing, images, and information are accurate. However, occasional errors may occur.

Novelle reserves the right to:

  • Correct inaccuracies or omissions

  • Modify product information without notice

  • Discontinue products at any time

  • Refuse service or orders when necessary

Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Prices are subject to change without notice.

Applicable taxes and shipping charges will be calculated during checkout.

Orders

When you place an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method submitted

  • Novelle may cancel or refuse an order if fraud or unauthorized activity is suspected

Order confirmation does not constitute acceptance of the order. We reserve the right to cancel orders before shipment.

Shipping

Shipping times are estimates only and are not guaranteed.

Novelle is not responsible for shipping delays caused by:

  • Carriers

  • Customs processing

  • Weather events

  • Holidays

  • Circumstances beyond our control

Customers are responsible for providing accurate shipping information.

Returns & Refunds

Returns and refunds are subject to our Returns & Refunds Policy.

Please review that policy before making a purchase.

Intellectual Property

All content on the Novelle website, including:

  • Logos

  • Branding

  • Images

  • Product descriptions

  • Graphics

  • Website design

  • Written content

is owned by Novelle and protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

Limitation of Liability

To the maximum extent permitted by law, Novelle shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Website use

  • Product purchases

  • Delivery delays

  • Website interruptions

  • Errors in content

Our total liability shall not exceed the amount paid for the applicable order.

Disclaimer

All products and services are provided on an "as available" basis.

Novelle makes no warranties, express or implied, regarding:

  • Product availability

  • Continuous website operation

  • Error-free content

  • Fitness for a particular purpose

Third-Party Links

Our website may contain links to third-party websites. Novelle is not responsible for the content, privacy practices, or policies of third-party sites.

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to Terms

Novelle reserves the right to update these Terms & Conditions at any time. Updates will be posted on this page and become effective immediately upon publication.

Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Novelle Customer Support

Email: support@novelle.com

We appreciate your trust in Novelle and thank you for shopping with us.